Social media outlets, like Twitter, were a vital source for about 50,000 people who follow the New York City Fire Department. Using twitter, officials were able to advise of rising waters in various sections of the city, and the fires raging in Queens. Panicked citizens who tweeted the account had their issues fed directly to response teams, instead of having to wait in a phone queue for 911. Often, these people thankfully tweeted back of their rescue, all in 140 characters or less.
Social media sometimes gets mixed reviews about its usefulness as a communication tool, but in a crisis, it can help save lives. Who knows? Facebook/Tweeting just might save your life! Tell us your thoughts in our forum