From The Blog
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ConnectWise Slash and Grab Flaw Once Again Shows the Value of Input Validation We talk to Huntress About its Impact
Written by Sean KalinichAlthough the news of the infamous ConnectWise flaw which allowed for the creation of admin accounts is a bit cold, it still is one that…Written on Tuesday, 19 March 2024 12:44 in Security Talk Read 352 times Read more...
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Social Manipulation as a Service – When the Bots on Twitter get their Check marks
Written by Sean KalinichWhen I started DecryptedTech it was to counter all the crap marketing I saw from component makers. I wanted to prove people with a clean…Written on Monday, 04 March 2024 16:17 in Editorials Read 1271 times Read more...
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To Release or not to Release a PoC or OST That is the Question
Written by Sean KalinichThere is (and always has been) a debate about the ethics and impact of the release of Proof-of-Concept Exploit for an identified vulnerability and Open-Source…Written on Monday, 26 February 2024 13:05 in Security Talk Read 715 times Read more...
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There was an Important Lesson Learned in the LockBit Takedown and it was Not About Threat Groups
Written by Sean KalinichIn what could be called a fantastic move, global law enforcement agencies attacked and took down LockBit’s infrastructure. The day of the event was filled…Written on Thursday, 22 February 2024 12:20 in Security Talk Read 688 times Read more...
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NetSPI’s Offensive Security Offering Leverages Subject Matter Experts to Enhance Pen Testing
Written by Sean KalinichBlack Hat 2023 Las Vegas. The term offensive security has always been an interesting one for me. On the surface is brings to mind reaching…Written on Tuesday, 12 September 2023 17:05 in Security Talk Read 1909 times Read more...
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Black Kite Looks to Offer a Better View of Risk in a Rapidly Changing Threat Landscape
Written by Sean KalinichBlack Hat 2023 – Las Vegas. Risk is an interesting subject and has many different meanings to many different people. For the most part Risk…Written on Tuesday, 12 September 2023 14:56 in Security Talk Read 1399 times Read more...
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Microsoft Finally Reveals how they Believe a Consumer Signing Key was Stollen
Written by Sean KalinichIn May of 2023 a few sensitive accounts reported to Microsoft that their environments appeared to be compromised. Due to the nature of these accounts,…Written on Thursday, 07 September 2023 14:40 in Security Talk Read 1838 times Read more...
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Mandiant Releases a Detailed Look at the Campaign Targeting Barracuda Email Security Gateways, I Take a Look at What this all Might Mean
Written by Sean KalinichThe recent attack that leveraged a 0-Day vulnerability to compromise a number of Barracuda Email Security Gateway appliances (physical and virtual, but not cloud) was…Written on Wednesday, 30 August 2023 16:09 in Security Talk Read 1603 times Read more...
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Threat Groups Return to Targeting Developers in Recent Software Supply Chain Attacks
Written by Sean KalinichThere is a topic of conversation that really needs to be talked about in the open. It is the danger of developer systems (personal and…Written on Wednesday, 30 August 2023 13:29 in Security Talk Read 1612 times Read more...
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Displaying items by tag: EVO 4G
Sprint Returning to Bad Customer Service?
We have all heard the sad news that Sprint is ending the Premier benefits plans at the end of 2011 or October 1st; no one seems to really know and a call to Sprint will not get you any information. However, what you will get is very interesting and makes the loss of the Premier Benefits seem like less of a blow. Not too long ago I upgraded from an EVO 4G to the EVO 3D using this plan. At the time I asked if this would be available for others on my plan. I was told yes, but my wife wanted to wait to get the 3D so we did not take advantage of it at the time (we were also told we could get an extra line at 6 months in, that still has not happened). Now that the iPhone is coming to Sprint in mid-October the tone and attitude of the employees and sales reps at Sprint have changed. After reading and being told that the Premier benefits end on October 1st my Wife decided to go ahead and upgrade. When she looked online the prices of phones were astonishing. Sprint’s website showed that the account was a Silver Premier member, but the EVO 3D showed as $474! The only credit allotted to the account was $75 off the price of the phone; the RETAIL price of the phone.
We were understandably confused so we called into Sprint where we were told that the Premier benefits only apply to the first or primary number on the account. They are no offered to any other. If you want to get upgrade pricing you have to wait 22 months to get it or you are paying full unsubsidized price for the phone (with that $75 credit). However, this was not what I was told when we signed up for the account nor was it what I was told when I upgraded my phone. It seems that Sprint has gone back to their old habits of dumping on their long term customers (the very thing that earned them the worst customer service rating in the industry for several years). We know they are prepping for an influx of new iPhone users, but are alienating existing subscribers that will want to get that phone. Even AT&T was not that stupid, but it really appears that Sprint is.
So while we can be sad that the Premier Benefits are going away, it turns out they were very limited to begin with so the loss is not all that major. What is potentially a loss for Sprint will be the loss of existing customers who will want the new iPhone, but will find themselves having to pay full price to get it. I have a feeling that unless Sprint changes their tune rapidly they will find people leaving to go to one of the other iPhone carries shortly after mid-October.
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